FAQ’s

Meter Readings – The plant room where the electric meters are located in Leicester House is restricted (Health and Safety). Please send all meter reading requests to meterreading@nrmltd.co.uk these will be read by NRM within 48hrs and emailed to you. Please specify should you need pictures of your meter as evidence for your utility provider.

People are parking in my allocated bay, What can I do? – If you do encounter a problem we would recommend that you park your own vehicle safely avoiding obstructing other parking bays. Norwich Traffic Control are contracted to deal with illegal parking. Please contact them on 01603 506061 or email office@norwichtrafficcontrol.com and they will advise course of action.

My property has lost it’s electricity supply. What should I do? – Firstly, please check the electrical distribution board within your property to see if any of the trip switches are in the ‘off’ position and try turning them on again. If the problem persists, you may well have an electrical problem within your property. Residents of apartments should also check the communal electrical services within the building are in operation, (such as the lighting in the communal areas) and contact your neighbour to see if there have a problem. If these electrical supplies are not working either, there may be a major problem or power cut. In the event of a power cut, it is advisable to check with UK Power Networks who update customers on the nature of the problem and the time scale within which they expect to resume normal service. If you are still unsure of the best course of action, then contact Norwich Residential Management