In the event of an emergency, we want to make sure that the right help gets to you without delay.
If there is an emergency situation which presents an immediate threat to life or to your flat such as a fire in the block of flats call the emergency services on 999. Then call NRM on 01603 670050 (when safe to do so). This will enable the on call property manager to review the situation and arrange for contractors / NRM personnel to attend.
Other issues that may require an out of hours response:
NRM provides an emergency 24-hour helpline available to all residents 365 days a year. Call the NRM on 01603 670050
Issues which may require an out of hours response include:
- Blocked Drains
- No water supply (to the whole block)
- Sewage flooding
- Failed pumping station
- Surface water flooding
- Significant damage to communal buildings
- Water leaks inside communal buildings
- No electricity in communal areas
- All fire damage
- Lift Failure / Faults
Please Note: Issues within leasehold properties are for owners to deal with. If you rent your property please contact your letting agent or landlord. We will try and give advice / assistance where we can, but please appreciate not all administration staff will have full knowledge of your property / systems (like a property manager)
Leicester House 